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Questions, Answers and Comments by Category
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Good heavens it is hard to ask for help here ;>)
This is Allegra Smith who has been absent due to a long time from a horrible accident. Since my husband died the original domain was stolen and too many ugly things happened that I need to go back to normal and work in my garden as best as I can managed.
This is the same Allegra Smith who was blessed by having the Allegra rose name after her and the one who tried for the past 1 hour to contact anyone directly to renew my membership and changed the email address which was stolen and it is now somewhere in China with nothing to do about roses and who does not want to put her new domain address here because my computer flashes this: Not secure, www.helpmefind.com/gardening/qcsFrm.php? qcCategory blah, blah, blah and so forth.\\
Still living in Oregon, looking forward to get back but even trying to use a new name and address I am told that someone else has my name ( lets try me) so you can answer how to renew my membership and use my now nearly 57 years not 47 of doing what I love and if I don't hear from anybody here, I will learn to live without you as you apparently have done very well without me ;>) Please either way delete my former email (antiqueroses.com)
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We'll take a look and contact you today.
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Allegra,
Before I begin, we're sorry to learn of the passing of your husband and the numerous additional personal tragedies you've had to endure. I will do my best to make sure visiting HelpMeFind doesn't further complicate your life.
Your issue turned out to be a bit more complicated then it appeared on the surface but I believe we have it sorted out. Much of the problem stems from your having two HMF member accounts; we have merged them. It was heartening to be working on an issue for one of HMF's earliest members (3 digit member number!).
We responded to your earlier queries a while back but we did so using your original member account. We were not aware you never saw them - we should have requested some sort of confirmation from you to be sure.
Now back to your newly combined member account. We initiated a password reset on your behalf - you will receive an email - with a new, temporary password to use to sign in to your original (very old!) member account. Use your current email address for the guest id along with the new password we just sent.
We greatly look forward to your participation once again. I will be watching your account to see if you're able to sign in properly.
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