I ordered 4 roses July 19 my card was charged July 21. I called the nursery August 19 and was told the order would ship August 23. It never arrived. I called 2 weeks later and couldn't get a straight answer. After 2 emails and 2 phone messages I gave up and called the bank to dispute the charge. I could have been a loyal customer, but this is no way to run a business. My advice is too also avoid this company at all costs