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Discussion id : 135-749
most recent 18 DEC 22 HIDE POSTS
 
Initial post 17 DEC 22 by Seaside Rooftop
Hello,
I am trying to renew my premium membership.
I don't have a PayPal account. The membership renewal page says I don't need one and can use the PayPal portal to pay with my card.
However when I click the link to pay, it takes me to a PayPal page where I have only two options: sign in to Paypal or create a PayPal account. There is no other option on that page. I don't want to create a PayPal account.
I don't recall running into this problem before.
What can be done? I really want to renew my premium membership.
Please let me know, thanks!
REPLY
Reply #1 of 5 posted 18 DEC 22 by HMF Admin
You should see an option either create a PayPal account or "Pay with a Credit Card". Do you not see the second option ? Is it possible(?) you need to scroll the form down a bit ?

You can also just use the donation option and that will trigger a membership renewal also.
REPLY
Reply #2 of 5 posted 18 DEC 22 by Seaside Rooftop
Thank you for your reply.
FYI, no, the membership renewal page doesn't have any option to pay without a PayPal account, whereas the Donation page very clearly does.
If the donation triggers renewal I will make a donation equivalent to the amount for premium membership renewal and hopefully that will do the trick.
Thank you!
REPLY
Reply #3 of 5 posted 18 DEC 22 by Seaside Rooftop
New update: further to my comment I made the donation.
However my premium membership still appears as expired.
REPLY
Reply #4 of 5 posted 18 DEC 22 by HMF Admin
We have updated your membership - Thank you for your continued support !
REPLY
Reply #5 of 5 posted 18 DEC 22 by Seaside Rooftop
Thank you!
REPLY
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