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I notice that you list Mark of Excellence Roses as a supplier. Please be alerted that this outfit may be guilty of fraud. Gardenwatchdog has only four customers who have commented on M of ER and all four had their checks cashed and received no roses.
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Thank you for bringing this to our attention.
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I ordered 4 roses July 19 my card was charged July 21. I called the nursery August 19 and was told the order would ship August 23. It never arrived. I called 2 weeks later and couldn't get a straight answer. After 2 emails and 2 phone messages I gave up and called the bank to dispute the charge. I could have been a loyal customer, but this is no way to run a business. My advice is too also avoid this company at all costs
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Ordered 3 roses. It's been over a month, and I haven't received them. They didn't respond to an email inquiry over a week ago, so I've requested a refund on my credit card and have informed them I will file a dispute if the credit is not received in 3 business days. I agree that this company should be avoided.
Update: I didn't ever hear back from this company, and when I filed a dispute concerning the charges on my credit card, I was issued a refund by my credit card after they investigated my complaint.
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Initial post
24 APR 10 by
dwc47
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This nursery took my money and did not send my order. They also do not respond to phone calls or emails. Avoid them at all costs.
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Please provide the order details to the HMF support dept.
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